What I look for












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            On this page you will find an overview of the most common topics and services that student

            of the Charles University routinely need. Everything is arranged neatly according to what 
            — from setting up your account and password, connecting to Wi-Fi, working with email or ap
            or acquiring software.

            Each topic is processed simply, practically and without any unnecessary technical details.
            you find the answer quickly so you can devote yourself to work or study without worrying.







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            * Simply choose what you need help with:
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            User account and password [ URL "MYLIFEEN-17.html "]


            How to manage your university account, change your password and solve login problems.
            CharlesUni app [ URL "MYLIFEEN-18.html "]


            What the CharlesUni mobile app can do and how to start using it comfortably.
            Cards and Chips [ URL "MYLIFEEN-19.html "]


            Where to get a card, how the chips work and what you really use them for at the CU.

            Printing and copying [ URL "MYLIFEEN-20.html "]


            How to print, scan and work with print credit in a CU environment.
            Team communication [ URL "MYLIFEEN-21.html "]


            Online collaboration tools — chat, video calls, document sharing and teamwork.
            Emails [ URL "MYLIFEEN-22.html "]


            How to work with the university's email inbox and set it up on your own.


            Student information system [ URL "MYLIFEEN-23.html "]

            What you do in SIS and how to easily navigate it as both student and teacher.

            Wi-Fi connection [ URL "MYLIFEEN-24.html "]

            How to connect to the Eduroam university network and other wireless connectivity options.

            Remote VPN access [ URL "MYLIFEEN-25.html "]

            How remote access works and when you need it to work with university systems.


            Software, licenses [ URL "MYLIFEEN-26.html "]


            Overview of licenses and programs available for you at Charles University for free or disc
            Certificates, electronic signatures [ URL "MYLIFEEN-27.html "]


            How to get and use certificates, electronic signatures and secured documents.
            Support, Helpdesk [ URL "MYLIFEEN-28.html "]


            Where to get quick help, report a problem or solve a technical issue.