Emails ****************************************************************************************** * ****************************************************************************************** Students and employees of Charles University have at their disposal a university e-mail ad serves as the main official communication channel of the university. University email is a part of the Microsoft 365 cloud services provided by Charles Univers charge. Emails are available through Outlook or Exchange Online - in your web browser, on your com mobile phone - and you sign in to them using your university CAS account. The form of the email address may vary according to the faculty or unit of the university. use their own environment (so-called subdomain), others use the university-wide environmen ****************************************************************************************** * What do you need advice on? ****************************************************************************************** How to log in? You can log into Microsoft 365 cloud services (e.g. Outlook, Teams, OneDrive or SharePoint www.office.com [ URL "http://www.office.com"] or microsoft.com [ URL "http://microsoft.com The login details depend on whether your faculty or unit uses a university-wide or its own University-wide environment Students and employees of involved faculties and units use the university-wide M365 enviro "https://m365.cuni.cz/365EN-12.html"] . When logging in, first enter your username in the form PersonalNumber(zavinac)cuni.cz [ MA "PersonalNumber(zavinac)cuni.cz"] (the number can be found under the photo on your CU ID c You will then be redirected to the central CAS authentication service to log in: • personal number (CU ID) • and the CAS password (the same one you use for SIS, for example). For increased security, we recommend that you have activated two-factor login on your acco set up [ URL "https://uvt.cuni.cz/UVTEN-221.html"] your two-factor login correctly. Faculties with their own environment (subdomain) Overview of faculties with their own e-mail environment can change over time. It is theref to follow the current IT support information [ URL "https://m365.cuni.cz/365EN-16.html"] o Services website. Manuals for working with Outlook • Emails • Creating and adding a signature [ URL "https://support.microsoft.com/cs-cz/office/vytv a-p%C5%99id%C3%A1n%C3%AD-podpisu-e-mailu-v-outlooku-8ee5d4f4-68fd-464a-a1c1-0e1c80bb27 • Signature generator [ URL "https://cuni.cz/UK-13722.html"] - requires login • Automated Response Settings [ URL "https://support.microsoft.com/cs-cz/office/odes %C3%ADl%C3%A1n%C3%AD-automatick%C3%BDch-odpov%C4%9Bd%C3%AD-mimo-kancel%C3%A1%C5%99-z- outlooku-9742f476-5348-4f9f-997f-5e208513bd67"] • Automated response template [ URL "https://intranet.cuni.cz/Stranka/17f7d69f-a367-45f3 b005-04dbea63bc53"] - requires login • Complete instructions for working with mail [ URL "https://support.microsoft.com/cs-cz %C5%99en%C3%AD-e-mailov%C3%A9-zpr%C3%A1vy-v-outlooku-147208af-ca8e-4cdf-b71f-77ba81a54 • Calendar • Scheduling Calendar meetings [ URL "https://support.microsoft.com/cs-cz/office/napl%C3 %C3%AD-sch%C5%AFzky-nebo-ud%C3%A1losti-v-outlooku-5c9877bc-ab91-4a7c-99fb-b0b68d7ea94f • Complete instructions for working with the Calendar [ URL "https://support.microsoft.c %C3%BAvod-ke-kalend%C3%A1%C5%99i-aplikace-outlook-d94c5203-77c7-48ec-90a5-2e2bc10bd6f8 What are the limits for sending emails? Up-to-date information on mailbox size and email sending limits is available at the Exchan [ URL "https://cunicz.sharepoint.com/sites/uk-pravidla-m365/SitePages/Exchange-Online-(ema xsdata=MDV8MDJ8fDU2ZGI1MmJkMDU0YzQ1OWUzZDljMDhkZTVkYjU3ZTFkfGUwOTI3NmRhZjkzNDQwODZiZjA4ODg %3D&sdata=dEFPc2VJK3pHV3BRR0tGaWlmclVmeEJBdzhWSkhETEJzVVU3eHNGZm13MD0%3D&ovuser=e09276da-f bf08-8816a20414a2%2C70244271%40cuni.cz&OR=Teams- HL&CT=1769608580299&clickparams=eyJBcHBOYW1lIjoiVGVhbXMtRGVza3RvcCIsIkFwcFZlcnNpb24iOiI0OS %3D%3D"] page. Examples of limit drawdown I am writing to adam(zavinac)cuni.cz [ MAIL "adam(zavinac)cuni.cz"] and in copy to zdenek( [ MAIL "zdenek(zavinac)cuni.cz"] and lenka(zavinac)cuni.cz [ MAIL "lenka(zavinac)cuni.cz"] • I draw 3 outgoing emails from the limit. I am writing to adam(zavinac)cuni.cz [ MAIL "adam(zavinac)cuni.cz"] and in a copy to the e Board of Leaders, which contains 53 members. • I draw 2 outgoing emails from the limit. I am writing to adam(zavinac)cuni.cz [ MAIL "adam(zavinac)cuni.cz"] and in a copy to the e Board of Leaders, which contains 53 members and before sending I clicked on the icon next check if I was really writing to all intended recipients. • I draw from the limit of 54 outgoing emails. Frequently Asked Questions (FAQ) Can I forward M365 mail? • Forwarding of emails from the university environment Microsoft 365 is technically possib University does not recommend it. The university guarantees the delivery of e-mail only to the university-wide environment 365. If you redirect your mail outside of this environment (e.g. to a private email), de messages cannot be guaranteed and the University is not responsible for their loss, dela delivery. At the same time, the use of private email addresses for work and study communication is accordance with the recommendations of Charles University (Guideline 3 – Use of private [ URL "https://cuni.cz/UKEN-907.html"] ). If you choose to set the redirection anyway, y own responsibility. Instructions for forwarding mail can be found here [ URL "https://m365.cuni.cz/365EN-41. Can I also use email on my mobile or in Outlook app? • Yes, you can use your university email inbox in your internet browser, in Outlook or in version. Just log in with your university username and password [ URL "MYLIFEEN-17.html What if I can't find my login details or have forgotten my password? • In this case, first reset your password in CAS [ URL "MYLIFEEN-17.html "] . If the probl contact your faculty or unit's IT support [ URL "https://m365.cuni.cz/365EN-16.html"] or University IT support [ URL "http://servicedesk.cuni.cz"] , for a university-wide enviro What happens if I exceed the sent-emails limit? • Once you exceed the limit, the emails sent will not be delivered. You will be informed o automated error message sent to you by email. What should I do if I receive a message that I have exeeded the OneDrive or mailbox data l • First of all, check how much space you have available. Look at the OneDrive icon - if th orange, you are approaching the limit, if the icon is red, you have exceeded the limit. recommendation applies to OneDrive and Outlook/Exchange online: stop synchronisation, fr unnecessary items and empty the trash. If these measures do not lead to an improvement o contact your faculty/unit IT support [ URL "https://m365.cuni.cz/365EN-16.html"] or Char IT support [ URL "http://servicedesk.cuni.cz"] , for a university-wide environment, to s options are available. I have received a message about an email detention. What should I do about it? • You now have 30-day period to decide whether or not the email should be delivered to you in the email detention message. Alternatively, at the same place you can verify the send future emails from them without stricter control of the anti-spam system. Or, alternativ block it. What happens to my data if I leave the university? • Up to 4 months after my relationship with CU ends, you can continue to use the services. the services will be reduced to an email service only (including deletion of user data, emails). And after another 3 months, the email service will be deactivated, including de emails. The deletion will not affect the data you have stored in a common space (e.g. in or SharePoint). If necessary, you can request the preservation of user data with faculty [ URL "https://m365.cuni.cz/365EN-16.html"] or IT support from Charles University [ URL servicedesk.cuni.cz"] , for a university-wide environment. Support, Helpdesk If you have problems logging in, sharing or setting up an account, contact your faculty he (you can find contacts on the faculty website) or IT support of Charles University [ URL " servicedesk.cuni.cz"] . Important links • Outlook manuals [ URL "https://elearning.cuni.cz/manual.php"] • University-wide environment rules M365 [ URL "https://cunicz.sharepoint.com/sites/uk-pra SitePages/Exchange-Online-(emaily).aspx"]