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            * Simply choose what you need help with:
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            User account and password [ URL "MYLIFEEN-17.html "]


            How to manage your university account, change your password and solve login problems.
            CharlesUni app [ URL "MYLIFEEN-18.html "]


            What the CharlesUni mobile app can do and how to start using it comfortably.


            Cards and Chips [ URL "MYLIFEEN-19.html "]

            Where to get a card, how the chips work and what you really use them for at the CU.

            Printing and copying [ URL "MYLIFEEN-20.html "]

            How to print, scan and work with print credit in a CU environment.


            Team communication [ URL "MYLIFEEN-21.html "]


            Online collaboration tools — chat, video calls, document sharing and teamwork.
            Emails [ URL "MYLIFEEN-22.html "]


            How to work with the university's email inbox and set it up on your own.

            Student information system [ URL "MYLIFEEN-23.html "]


            What you do in SIS and how to easily navigate it as both student and teacher.
            Wi-Fi connection [ URL "MYLIFEEN-24.html "]


            How to connect to the Eduroam university network and other wireless connectivity options.


            Remote VPN access [ URL "MYLIFEEN-25.html "]

            How remote access works and when you need it to work with university systems.

            Software, licenses [ URL "MYLIFEEN-26.html "]

            Overview of licenses and programs available for you at Charles University for free or disc


            Certificates, electronic signatures [ URL "MYLIFEEN-27.html "]


            How to get and use certificates, electronic signatures and secured documents.
            Support, Helpdesk [ URL "MYLIFEEN-28.html "]


            Where to get quick help, report a problem or solve a technical issue.

            IT systems [ URL "MYLIFEEN-15.html "]


            What systems are available, how to log in and who to contact if something is not working.
            Cybersecurity [ URL "MYLIFEEN-16.html "]


            Tips for safe online behavior, what to do with suspicious email and how to report a securi