Remote VPN access
Remote connection via a virtual private network (VPN) allows Charles University employees to safely connect to the university network even outside the workplace - for example from home or on a business trip.
By connecting via VPN, you can use the same services as if you were on the university's network - for example, working with network drives, printing on remote printers, or remotely connecting to an office computer.
What do you need advice on?
Who can use VPN?
VPN is intended only for employees of Charles University. Students cannot use this service.
How to connect?
You will need your university CAS account to connect.
Just install a VPN client (a program for connecting to a VPN) according to the instructions of your faculty or unit.
The connection method, the VPN client used and the settings may vary by faculty and unit and may change over time.
Therefore, always look for up-to-date instructions and necessary information on your faculty's website or its IT support.
After a successful connection, you have access to all internal systems as if you were working directly on the university network.
What VPN client program should I install?
The VPN client used depends on which faculty or unit of Charles University you belong to and which internal systems you need access to.
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Currently the most frequently used VPN client at Charles University is Palo Alto GlobalProtect, which is currently used by e.g. the Rector's Office of Charles University, Jinonice, Catholic Theological Faculty and a number of faculties are gradually switching to this solution. Installation Instructions and How to Connect can be found here.
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At the same time, some faculties may use a different VPN client (e.g. Cisco AnyConnect or another solution) and the technologies used may change over time.
If you are not sure which VPN client is right for you, always follow the instructions of your faculty or contact their IT support.
Frequently Asked Questions (FAQ)
What login details hsould I use?
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Use your login details to the Central Authentication Service (CAS) to log in.
Is remote VPN safe?
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Yes, the VPN connection is secure and protects the data of users and organizations from cyber threats.
Where can I find the installation files and instructions?
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Each faculty or part of Charles University manages its own VPN access. Guides and links can be found on your faculty's website in the IT services or Helpdesk section.
Why don't I see all services via VPN?
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The range of services available may vary according to your workplace or faculty settings.
Can the app also be installed on a computer with an older operating system?
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Computers running on Windows2000, WindowsXP, Windows 7 cannot be used for remote access.
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Please note that there is a risk in using these obsolete operating systems (without regular updates of operating system security errors).
Who to contact if I can't connect to a VPN?
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If you have problems connecting to a VPN, contact the IT support of your faculty or unit that operates the VPN.
The VPN client used, settings and access data may vary between faculties and central support may not always have up-to-date information on these configurations.
Support, Helpdesk
If you cannot connect or an installation error occurred, contact your faculty IT support or central ServiceDesk.
Important links
Below are selected examples of tutorials. The overview is not complete – always follow the information on your faculty or part site.