Cards and chips

• Charles University Student Card

• Cards for Disabled Students

• Charles University Employee Card

• Charles University External Service User Card

• CU Alumni Club Membership Card

• Lifelong Learning Program Participant Card

• You can order a card simply online in the Student and Employee Card Portal.

• Detailed step-by-step instructions can be found here.

• The CU student card can be ordered only after enrolment for study. If you attended the enrolment, but you still cannot order the card, contact the study department of your faculty.

• Only Charles University students and people with an occupational legal relationship to Charles University can sign up for the Student and Employee Card Portal. Students at other universities, freelancers, members of the Alumni Club must arrange their requirements in person at CU Card Issue Centres.

• The Portal provides users with an overview of the currently issued cards, the possibility to apply for a new card, to block/activate the card and, in the case of CU ISIC, ITIC or ALIVE licensed cards, to digitally extend the licence with online payment.

• If you have a problem logging into the Portal, the information is not displayed correctly or you want to claim goods purchased in the Portal, enter a request on ServiceDesk.

• Issue is provided by CU card issuing centre. In CU card issuing centre, you can also get a Central Authentication Service (CAS) password with your card, which you can use to log into, for example, the Study Information System or to set up an Eduroam password.

• More information on log in to the CAS system can be found here.

You not only use your CU card as a proof that you are part of Charles University, but you can also use it in libraries (you need physical CU ID card with you)or in dormitories and refectories.

In addition, the card can also be used for other purposes:

• applying student and employee benefits under ISIC, ITIC nebo ALIVE.

• identifying when using university services (e.g. printing, entry to buildings - depending on the possibilities of a particular faculty or workplace)

Important contacts to deal directly with your requests - CU Point - Information Services Department.

• In case of damage to your card, ask for a duplicate to be issued at the CU card issuing centre.

• Issuance of a duplicate cannot be arranged online.

• If you have lost your card or it has been stolen, it is necessary to mark the card as lost, on the Student and Employee Card Portal

• Subsequently, it is necessary to visit the CU card issuing centre in person. The issuance of a duplicate cannot be arranged online.

• Changes in personal data must first be reported to the Study Department (students) or the HR Department (employees).

• Subsequently, you can resolve the exchange/issue of a new card in person at the CU card issuing centre.

• Possibility of booking the CU card issuing centre

• Procedure for issuing cards and passwords

Electronic entry security is managed by the ICT in cooperation with faculties. The access chips (e.g. in the form of a pendant) are intended specifically for employees or freelancers and their distribution and activation is always handled by the respective workplace.

Students use their university card with a chip to enter, and separate access chips are not issued to them.

What to do if there is a problem with the production of the CU card?

• Important contacts for the direct handling of your requests - UK Point - Information Services Department.

Can I have more than one CU card?

• A CU student card can only be issued once, but in some cases you may have more than one card – for example, if you are both a student and an employee of Charles University. Each card has a different color and performs a different function (student, employee, external, etc.). When using, you need to be careful which one you choose.

How long does the card last and do I have to renew it over time?

• The validity of the card is limited in time – usually until the end of your studies or employment. For ISIC/ITIC licensed cards, it is necessary to renew the validity each year by means of a validation mark. If you continue to attend university, you will keep your pass and its validity will be extended.

Other frequently asked questions about CU ID cards can be found on the CU Point website in the FAQ section, which is continuously updated.

For further questions, please contact ServiceDesk.

• The introduction and use of cards at Charles University is governed by Rector's Measure No. 36/2025.

• Student and Employee Card Portal - General Terms and Conditions

• Student and Employee Card Portal - Information on the processing of personal data

• CHANGE in student fares PID