Student

Simply choose what you need help with:



User account and password


How to manage your university account, change your password and solve login problems.

CharlesUni app


What the CharlesUni mobile app can do and how to start using it comfortably.


Cards and Chips


Where to get a card, how the chips work and what you really use them for at the CU.

Printing and copying


How to print, scan and work with print credit in a CU environment.


Team communication


Online collaboration tools — chat, video calls, document sharing and teamwork.

Emails


How to work with the university's email inbox and set it up on your own.


Student information system


What you do in SIS and how to easily navigate it as both student and teacher.

Wi-Fi connection


How to connect to the Eduroam university network and other wireless connectivity options.


Software, licenses


Overview of licenses and programs available for you at Charles University for free or discounted.

Support, Helpdesk


Where to get quick help, report a problem or solve a technical issue.


IT systems


What systems are available, how to log in and who to contact if something is not working.

Cybersecurity


Tips for safe online behavior, what to do with suspicious email and how to report a security incident.


Discover the possibilities offered by the Central Library - from study rooms and classrooms to hundreds of thousands of books and online resources.

Accommodation and quality meals in one place - Dormitories and Refectories will make your student life easier from day one.